Once upon a time in the snowy city of Edmonton, Canada, a local moving business named AAA Rightway Moving was facing a chilling reality. It was February 2019, and the phone simply wasn’t ringing enough; sales were dangerously low. For a business that relies entirely on people planning their next big life move, the quiet office was a heavy burden.12
Desperate to turn the tide, the website owner reached out to a team of pay-per-click (PPC) experts. The mission was clear but daunting: transform this local moving service into a lead-generating powerhouse.32
The team stood before a mountain of challenges. In the fiercely competitive moving industry, how could they ensure every dollar spent counted? They had to crack the code on selecting the perfect keywords, filter out wasteful clicks to bring in highly relevant traffic, master the art of remarketing, decrease the cost of acquiring each customer, and—above all—increase bookings.24
Before the team stepped in, the digital landscape for AAA Rightway Moving looked like a vast expanse of expensive clicks. While they were pulling in 1,535 clicks, they were paying a steep average cost-per-click (CPC) of CA$10.23, driving their total campaign cost up to CA$15,698.36. They were getting 276 conversions, but it was costing them a hefty CA$56.88 per conversion. To make matters tougher, their Cost/Conv had even spiked to as high as CA$83.91 at one point. Something had to change.5678
The PPC experts rolled up their sleeves and set a precise strategy into motion. They began by hunting down high-traffic keywords that possessed strong average monthly search volumes—keywords used by real people in Edmonton who were actively looking to pack up and move.3
During the very first week, the team deployed these high-intent keywords and completely overhauled the business’s ad copies to make them irresistible to potential customers. But they didn’t stop there. To protect the client’s budget, they relentlessly analyzed search query reports to unearth and block negative keywords. This crucial step slammed the door on irrelevant traffic that was wasting valuable ad spend.9
The meticulous adjustments acted like fuel on a fire. Almost immediately, Google AdWords saw a significant surge in both clicks and Click-Through Rates (CTR). The irrelevant traffic faded away, replaced by genuine, high-intent customers ready to book a move.10
The results spoke volumes:
By rewriting their digital strategy, AAA Rightway Moving went from staring at silent phones in the dead of winter to driving a highly efficient, lead-generating machine.10